How do I request support for a Midsummer Milano product?

Email info@midsummer-milano.com with your order number, product model/size, a brief description of the issue, photos, and your contact details.

Can my dealer help with issues on store purchases?

Yes. If you purchased from an authorized dealer, you may contact them directly for assistance or locate a partner via the Agents & Resellers page.

Which languages does Customer Care support?

Customer Care can assist in English, Italian, and Russian.

Customer Care

Need help with a purchased product?

Midsummer Milano Customer Care is here to assist with any issue related to your handcrafted, natural-material mattress or bed. Email us at info@midsummer-milano.com or contact the authorized dealer where you made the purchase.

Email Customer Care

To speed things up, please include:

Order number, purchase date, and dealer name (if applicable)
Product model/size and a brief description of the issue
Clear photos of the concern and the product label
Your shipping address and a contact phone

Languages: English, Italian, Russian. For in-store purchases, you may also contact your dealer directly or find a partner on our Agents & Resellers page.

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Thank you for your interest in Midsummer-Milano. Your brochure will open shortly.

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Notes

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Directions (Google Maps)

Hours: Mon–Fri 09:00–12:00 and 13:00–18:00 (Milan time). We’ll confirm your appointment by email.

Thank you. We have received your appointment request and will confirm by email.

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Thank you. We will call you back as requested.