Everything you need to know about handling, maintenance, and what to expect from natural materials.
A lasting investment in quality and sleep
Each Midsummer Milano mattress is built by hand from breathable natural fibers—horsehair, cotton, linen, and wool—layered over a tuned spring core. With proper care and a suitable base, your mattress is engineered for decades of restorative sleep. This page explains what’s normal, how to care for it, and how our warranty works.
What to expect from natural materials
Normal settling
Natural fillings gently adapt to your body and sleep habits. A slight reduction in overall height (typically less than 20 mm) is normal and considered physiological as the padding compacts.
Natural scent
You may notice a light, natural scent from horsehair or wool when first unboxed. This is normal and dissipates as the mattress breathes over the first weeks.
Artisanal seams
Minor variations in seams can occur and are part of a handcrafted product’s character, without affecting performance or durability.
Handling & placement
- After removing the outer cardboard, move the mattress while still in its protective wrap. Unwrap only once it is on the bed.
- Do not use the side handles to carry. Handles are for positioning on the base only.
- Always lift with two people; avoid bending the core.
- Place on a ventilated, supportive base for best hygiene and longevity.
- Unpack within 24 hours of delivery, or open the wrap to allow airflow.
Care routine
- Rotate head-to-foot weekly for the first 3 months, then at least twice per month.
- Flip seasonally (winter/summer sides) where applicable.
- Use a breathable, high-quality mattress protector.
- Cleaning: gently brush the surface or use a low-powered vacuum. Do not wet the fabric and never use solvents, steam, irons, hair dryers, or high-powered vacuums.
- Avoid excessive moisture and heat sources (including electric blankets).
- Avoid jumping or prolonged sitting on edges to protect the spring architecture.
- Allow a short adaptation period (a few weeks), especially if coming from a different mattress type.
Tufting & longevity
The hand-tufting secures natural layers in place. In case of excessive stress a tuft may break; it can be replaced as part of service without compromising the mattress.
25-year spring warranty
Your mattress is covered for 25 years against spring breakage from the delivery date. Activate your coverage here: Register your mattress.
What the commercial warranty covers
- Manufacturing defects causing spring breakage or loss of structural spring integrity.
What it does not cover
- Normal body impressions/settling (typically < 20 mm) and softening of natural fibers.
- Fabric wear, stains, moisture damage, or damage from incorrect cleaning or storage.
- Use on an unsuitable or non-ventilated base, misuse, or commercial use.
- Damage after delivery acceptance or due to improper handling (e.g., carrying by handles).
How to make a claim
- Keep proof of purchase and your warranty registration.
- Email info@midsummer-milano.com with your order details, photos, and a description of the issue.
- After assessment, we will arrange repair or replacement of the affected spring unit according to policy.
This commercial warranty is in addition to, and does not limit, your statutory consumer rights.
Need assistance?
For base recommendations, service, or renovation options, contact our team at info@midsummer-milano.com.